How to Know if you are doing Good Lean?
You have been practicing lean for quite some time now but, you aren’t sure if you are doing good lean. If this is the case, then you are not alone. There are many others like you who have the same questions wandering in their mind, and you have come to the right place to find an answer to this question.
The most important thing that matters is if you have got a sensei or not. Just like with any learning, along with regular practice, having a master is important, so is with lean. Your relationship with your master is a very important element in the process of learning. He will be able to guide you on every step in the process. If you don’t have one yet, you should try to have one as soon as possible. However, until you find one, you will be worried about whether you are doing good lean or not. Here is what you need to know.
Your intent
First, ask yourself what your intent is. What lean program are you intending to follow? How hard are you willing to work? These are the questions you need to ask yourself to analyze your intent for working towards lean. Ask yourself the following few questions to know how hard you are trying.
- Have you been to the gemba?
- Have you found a customer satisfaction issue and defended your customer?
- Have you found a safety issue and defended problem solving to protect your employees?
- Have you found a rework case and discussed the problem with the employees to understand what the problem was and how they managed to solved it?
- Have you found batch thinking and tried to provide flexibility and more variety to the customers, and worked towards one product/service at a time?
- Have you encouraged your team to analyze their performance and work method, and come up with better ways to perform their tasks?
- Have you learnt how you can make further lean improvements in your organization?
You must understand that the most important aspect of lean is that apart from you yourself working towards improving your organization, you need to instill the same feelings within your team members so that they can understand the problem and come up with their own solutions.
Are there visible improvements?
The aim of lean is to improve your performance as well as having others to improve the same too. If you are able to see results with random changes and you assume that what you have done is right, then it does not hold true with lean. In lean, the visible performance should be linked to team members better understanding their working situations and being able to express the change they have seen with what they did before and how they handle things now. So, knowing that you have done ‘good’ lean is when the team members are able to figure out something fundamental about their working situation and have been able to deliver visible performance improvements.
Try to understand better
It is very easy to master individual tools in lean but, mastering the entire system of lean requires daily practice for years together. When asked at Toyota’s Taipei plant how long it takes to develop a TPS sensei, they answered 30 years! You would wonder why it would take so long for someone to master a practice. There is a reason to this. The lean system has grown over 60 years in different situations and mastering this system is a life-long pursuit.
So, in order to know if you are doing good lean, you must first know how serious your intent is, then check for any visible performance improvements that can be linked with the team members who have learnt to perform better, and lastly see if your gemba experiences have changed your own understanding of lean thinking. If you want to have a better understanding of lean, you must keep attending lean workshops and Lean summit India, where the most enlightened speakers from diverse industry segments and the best known lean sensei in the world come together to teach lean.